Professional Through
and Through
Berlitz Clients
With an emphasis on professionalism and results-driven language instruction, Berlitz attracts highly motivated clients. While adult learners and business professionals account for nearly 75% of all current customers, our client base includes a wide range of customer needs and ages.
-
Majority of learners
are adults -
Primary reason for
learning is business use -
Young learners are a
fast growing segment -
Over 70% of
customers choose
private lessons
Training & Development
Starting with the Instructor Qualification Program and throughout an instructors career with us, Berlitz regularly invests in its instructors offering them a wealth of training and professional development sessions. These sessions not only support our instructors to meet the high expectations of Berlitz clients, but also provide the opportunity for continued professional growth.
Instructor Qualification Program
The Instructor Qualification Program (IQP) is a comprehensive pre-employment training program offered free of charge to all potential instructors completing the interview process. The IQP equips instructors with the skills necessary to give Berlitz-quality lessons. Employment commences on successful completion of the IQP.
The paid professional development sessions offered to our instructors range from short workshops to full-day courses and can total up to 100 hours of training.
Examples of Selected Sessions Offered
- Setting Learner-Centered Goals:
- Introduces the how and why of goal-setting
- Begin with the End in Mind:
- Equips instructors with the skills to better structure their lessons
- Teaching Large Groups:
- An essential course for teaching Out Service and university lessons
- Classroom Management:
- Helps instructors improve their classroom management skills
- Freedom from the Page:
- Encourages creative teaching techniques
Attire
With many business professionals choosing to learn with Berlitz, it goes without saying that first impressions count. We expect our instructors to take pride in their appearance and wear appropriate attire.
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Language Center Locations
From Tokyo to Fukuoka, Berlitz operates in Japan’s busiest and most exciting metropolitan areas. All of the 30+ Language Centers have excellent transportation links and are located within walking distance of major train and subway stations.
- 1Kanto Area
- 2Tokai Area
- 3Kansai Area
- 4Chugoku Area
- 5Kyushu Area
- 1KANTO AREA
-
TokyoSaitamaClose
- 2TOKAI AREA
-
AichiClose
- 3KANSAI AREA
-
OsakaKyotoHyogoClose
- 4CHUGOKU AREA
-
HiroshimaClose
- 5KYUSHU AREA
-
FukuokaClose
Counselors
Staff members called Counselors are on hand at all Language Centers to support Berlitz clients and assist them in their learning.
Counselors play an indispensable role in liaising between customers and instructors. From the very first encounter at a Language Center and ascertaining the learning goals of new students to reviewing the lesson progress of existing customers, counselors obtain and convey important information to help instructors deliver the optimal learning experiences.
Out Service Lessons
In addition to Language Center-based lessons, instructors may also be required to deliver lessons off-site at our clients' premises.
Out Service lessons are delivered to a variety of clientele including businesses, universities and kindergartens, and differ in style to meet the customized needs of each client. Instructors who consistently demonstrate high performance and an aptitude for delivering high quality lessons both on and off-site may be able to pursue a career in our Berlitz Talent Growth (BTG) department.
Career Opportunities
For motivated and talented instructors that take advantage of the professional development opportunities available at Berlitz, there are chances to progress within the company. Whether at the local level as a Mentor or Kids' Coordinator, or on the management track as a Customer Experience Director, there are numerous potential opportunities.
Kids' Coordinator
Young Learners is the fastest growing business segment at Berlitz. Instructors showing a talent for teaching our Young Learners can pursue a path as a Kids' Coordinator. This is a vital role that involves providing instructor support and developing the Young Learners’ Program in Language Centers.
Customer Experience Director
As the instructional leader of their Language Centers, Customer Experience Directors carry out a variety of tasks that include hiring new staff, monitoring instructor performance and providing training and support. They are also responsible for liaising with other management members to enhance the Language Center's performance.
Mentor
Mentors work closely with instructors to increase lesson quality and improve customer focus. Their important role involves providing direction and support to help instructors maximize their potential. The Mentor position is the ideal first step for those interested in building a long-term career at Berlitz.
Berlitz Talent Growth (BTG) Positions
For experienced instructors with an interest in business, a number of specialist positions are available in the Berlitz Talent Growth department. Members of the department play an integral part in assisting corporate clients to communicate effectively on a global stage.
Other Management Positions
From time to time other management positions become available. Whether in departments such as Instruction and Curriculum, Solution Development, or Kids & Teens these positions offer employees the opportunity to contribute to the growth and success of Berlitz Japan
Meet Our Employees
- Anna
- Assistant Manager: Quality and Training,
- Kids & Teens Department
- Patrick
- Assistant Manager: Training and Development,
- Quality Assurance Department
- Ricardo
- Area Manager of Instruction
- Nihonbashi Area
- Shelby
- Instructor
- Shibuya Area
- Matthew
- Instructor
- Shinjuku Area
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- Effort Rewarded Working at Berlitz
Start a rewarding career with Berlitz